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filler@godaddy.com
Unlike so many businesses today, we are a small close team of real people who are available to talk!
We do not use bots or algorithms, if you have questions, concerns or require a service just get in touch and we will simply talk you through the process.
Before we can improve your properties’ energy efficiency rating, we will need to send one of our assessors to carry out a suitability survey.
The assessment takes on average 90 minutes to complete. During this visit, our assessor will discuss any questions that you or your tenants may have.
Our assessors may also be able to discuss the best installation solutions available to you that are fully compliant with current safety regulations and building standards.
Once we have assessed the suitability of your project and determined the grant funding availability, our technical installation team will carry out an in-depth technical survey to ensure there are no hidden surprises with your chosen installation.
Your designated installation team will attend your properties as arranged. Upon arrival the team will walk through the installation process with you and your tenants, explaining how they intend to carry out the work and answer any questions.
Properties must be in a clean and safe condition for our teams to complete the installation safely and to a high-quality standard. Your team of installers will arrive prepared with dust sheets and protective coverings to keep your property and your belongings safe.
Your property will be left in as clean a condition as it was upon arrival. We aim for installations to be completed between the hours of 8am and 5pm. Please ensure you are at your property on the arranged installation date.
Once your chosen product has been successfully installed, your team will walk you or your tenant through the installation. They will explain how to use the new installation and provide a completion pack containing all necessary user guides and instructions.
A final clean-up will be carried out before you or your tenant will be asked to sign our customer satisfaction note. Be assured that all waste material will be removed when the team leaves the premises.
To finish things off, one of our representatives will give you or your tenants a courtesy call after a few days to check everything is okay and to confirm the provision of your guarantee documentation.
If you have any questions regarding our consultancy services for ECO schemes, please get in touch with a member of our professional team so we can talk about it.